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Change Management in Customer-Centricity

Danny Peters, CEO and co-founder of MilkyMap, presents a comprehensive guide to Change Management in Customer-Centricity. Change management is highlighted as pivotal, with theoretical foundations and practical applications discussed in this informative E-Book.

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There was a really good evaluation of what we needed. We were provided with some great creative options to visualize our ideas. Together we developed the final concept. The visuals are clear, playful, effective and support the vision we want to communicate

Bo Kemp-Lakic - KPN - Strategic Advisor CX