Request the Free CX Life Cycle Model E-book
We've spent over 10 years developing one holistic framework in which you can structure your Customer Experience. The CX Life Cycle Model is currently used in multiple organisations to monitor performance, gain insights, pinpoint impactful improvement opportunities, and organize multiple Customer Journeys into one comprehensive overview.
In the free E-book, you can read about:
- The structure and design of the CX Life Cycle Model
- Application possibilities of the model that can benefit your organisation
- Rules to successfully implement a CX Life Cycle Model in your organisation
Use the form on the right to request your free E-book copy.
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'It doesn't matter how complex and intertwined Customer Journeys become in our organisation, we can structure them in one holistic framework using the CX Life Cycle Model.'
- Wouter van der Drift, Customer Experience Manager at Vattenfall